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Administration

Call Operator

Gross monthly salary in Czech Republic is
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80% of people earn:
28K - 49K Kč
10% earn less lthan 28K Kč
10% earns more than 49K Kč

Salaries in the survey are expressed in gross.

Based on the Platy.cz salary survey, 80% of people on the Call Operator position in the Czech Republic earn between 27,566 Kč and 48,822 Kč monthly gross.

10% of employees earn less than 27,566 Kč and 10% of people earn more than 48,822 Kč.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Providing general and specific information to callers.
  • Cooperating with other members of the departments to provide an adequate answer to the questions.
  • Execution of requests, complaints and claims.
  • Recording caller requests in the information system.
  • Adherence to standards of telephone communication and quality of provided services in accordance with internal regulations.
  • Responsibility for the correctness and completeness of the information provided.

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The most common career path of an employee

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Position Call Operator - Administration in the labour market

In the salary ranking,
the job position takes

583. place

Women representation in position

63%

Average age of respondent by position

33

683. place

Porter, Information Staff

General labour

Salary group 1

20,800 - 29,248 Kč

584. place

Car Driver

Transport, Haulage, Logistics

Salary group 2

23,200 - 59,255 Kč

583. place

Call Operator

Administration

Salary group 2

27,566 - 48,822 Kč

582. place

Cashier

Economy, Finance, Accountancy

Salary group 2

25,944 - 51,341 Kč

1. place

Chief Executive Officer

Top Management

Salary group 3

68,499 - 393,580 Kč

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