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Commerce

Complaints Department Clerk

Gross monthly salary in Czech Republic is
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80% of people earn:
29K - 57K Kč
10% earn less lthan 29K Kč
10% earns more than 57K Kč

Salaries in the survey are expressed in gross.

Based on the Platy.cz salary survey, 80% of people on the Complaints Department Clerk position in the Czech Republic earn between 29,300 Kč and 56,613 Kč monthly gross.

10% of employees earn less than 29,300 Kč and 10% of people earn more than 56,613 Kč.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Handling complaints from customers to their general satisfaction.
  • Issuing goods under complaint to customers.
  • Carrying responsibility for goods returned by customers.
  • Informing customers about their complaint rights.
  • Communicating with suppliers.
  • Analysing causes of complaints.
  • Keeping records of complaints received and handled.

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The most common career path of an employee

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Position Complaints Department Clerk - Commerce in the labour market

In the salary ranking,
the job position takes

533. place

Women representation in position

61%

Average age of respondent by position

37

683. place

Porter, Information Staff

General labour

Salary group 1

20,800 - 29,248 Kč

534. place

University Teaching assistant

Education, Science & Research

Salary group 2

26,139 - 56,415 Kč

533. place

Complaints Department Clerk

Commerce

Salary group 2

29,300 - 56,613 Kč

532. place

Online shop administrator

Commerce

Salary group 2

26,539 - 54,912 Kč

1. place

Chief Executive Officer

Top Management

Salary group 3

68,499 - 393,580 Kč

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