Management

Head of Customer Support

Gross monthly salary in Czech Republic is

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80% of people earn:

1,610 - 3,889 EUR

10% earn less lthan 1,610 EUR

10% earns more than 3,889 EUR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Platy.cz salary survey, 80% of people on the Head of Customer Support position in the Czech Republic earn between 1,610 EUR and 3,889 EUR monthly gross.

10% of employees earn less than 1,610 EUR and 10% of people earn more than 3,889 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

138. place

Women representation in position

62%

Average age of respondent by position

683. place

Porter, Information Staff

General labour

833 - 1,172 EUR

139. place

Customer Relationship Manager

Commerce

1,232 - 4,207 EUR

138. place

Head of Customer Support

Management

1,610 - 3,889 EUR

137. place

Financial Markets Specialist

Economy, Finance, Accountancy

1,539 - 4,369 EUR

1. place

Chief Executive Officer

Top Management

2,744 - 15,767 EUR

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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